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Welcome to Tritech Computer Solutions! |
Superior, unmatched quality of service.Our focus is squarely on customer needs, an approach that seems to be inexplicably vanishing from the computer service industry today. Because we put an implied "seal of approval" on all of our work, we make certain that it will stand the test of time. Our job doesn't end just because the service call does, and we'll do whatever is necessary to ensure that you are satisfied with the finished product. Proven, reliable technicians.The volatility of the economy inspires many computer hobbyists that lack real field experience to make extra money by offering up "computer services." Tritech only works with highly experienced technicians who can meet increasingly demanding quality and customer service standards. We will never put your equipment in the hands of an inexperienced "geek." The undisputed leader in successful service.On a daily basis, we have successfully removed viruses and "nagware" that have stopped other computer shops dead in their tracks. We pride ourselves on not blowing away your operating system to fix a problem unless all other options have failed, as well as on doing what is right for our customers over doing what will bring in the biggest short-term profits. Prompt service and respect.When we make a commitment to visit you at a specific time, we will make every effort that is humanly possible to show up on time. In the unlikely event that we won't be able to make our appointment on time, be it traffic or an unexpected emergency, we will contact you immediately to keep you informed and prevent potential scheduling conflicts from arising. Ethical business practices.Our clients are our life blood. Tritech Computer Solutions is committed to providing our clients not only with excellence in service, but with ethics in service as well. We will not misappropriate your personal data or commit identity theft. We refuse to sell you services and products that you don't need. We will never provide an inferior solution that just happens to pay us a bigger cut. We won't steal parts out of your computer or charge you $100 just to plug in a hard drive cable that comes loose. Personal service and customer satisfaction.We enjoy our client relationships. Our technicians work with you on a first-name basis. We put our clients at ease and turn a potentially frustrating situation into an informative and enjoyable solutions session. Our casual yet professional approach to client relationships combined with our unmatchable quality of service is the reason behind our near-100% customer satisfaction rate, which none of our competitors can ever hope to match. |